Privacy Policy

Privacy Policy

Effective Date: 28 May 2026

At Hippo Event Hire, we are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, and store your information when you visit our website, submit an enquiry, or book our services.

Who We Are

Hippo Event Hire provides luxury toilet trailer hire and portable hygiene facilities for weddings, festivals, private events, sporting events, and corporate functions across the South West and Thames Valley.

Company Number: 16828375
VAT Number: 507 9417 76

Registered Address:

Cole & Co
4 The Sheepcote
Lumber Lane
Lugwardine
Herefordshire
HR1 4AG
United Kingdom

Contact Email: office@hippoeventhire.com

Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Telephone number

  • Billing and event address

  • Event details

  • Booking information

  • Website usage data

  • IP address and browser information

  • Any information you provide through contact forms or direct communication

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide quotations

  • Manage bookings and event logistics

  • Process invoices and payments

  • Deliver and maintain our services

  • Improve our website and customer experience

  • Comply with legal and accounting obligations

  • Improve our marketing and advertising performance

Marketing & Analytics

Our website may use services including:

  • Google Analytics

  • Google Ads

  • Meta advertising tools

These services help us understand website traffic and improve our advertising performance.

You can opt out of marketing communications at any time.

Sharing Your Information

We never sell your personal information.

We may share data with trusted third parties including:

  • Payment providers

  • Accounting software providers

  • Website hosting providers

  • Analytics providers

  • Operational contractors where necessary

All third parties are expected to handle your data securely and lawfully.

Data Retention

We only retain personal information for as long as reasonably necessary for operational, legal, tax, or accounting purposes.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent where applicable

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Cookies

Our website uses cookies and similar technologies to improve website performance and user experience.

For more information, please see our Cookie Policy.

Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, or disclosure.

Updates To This Policy

We may update this Privacy Policy periodically. Any updates will be published on this page.

Contact

If you have any questions regarding this Privacy Policy, please contact:

Hippo Event Hire
office@hippoeventhire.com
07902 093841